Support
Frequently Asked Questions
These are the most likely questions collectors ask when deciding whether to submit.
Submitting Your Cards
Everything collectors usually ask before placing their first order.
Which cards can I submit for grading?
You can submit most standard-size trading cards from major games. If a card has unusual dimensions, special finishes, or custom modifications, contact support first so we can confirm eligibility before you ship.
How many cards do I need per order?
Orders currently start at 2 cards and allow up to 50 cards in a single submission. This keeps intake controlled while we scale and helps us protect turnaround quality.
How should I package cards for shipping?
Use sleeves and semi-rigid holders, then secure everything in a sturdy box with protective padding. Avoid overpacking or loose movement in transit to reduce edge and corner risk.
Grading Process
How your cards move through imaging, analysis, and final verification.
How is grading performed at God Tier Grading?
Each card goes through precision imaging, machine-assisted analysis, and expert verification. That combined workflow is designed to improve consistency and provide clear grading outcomes.
Will I see why my card received a specific grade?
Yes. Our process is built around transparency, so graded submissions include clear defect and condition reasoning across centring, corners, edges, and surface quality.
Do you clean, alter, or restore cards before grading?
No. We grade cards in the condition received. We do not perform restoration, trimming, recolouring, or alterations that could change originality.
Turnaround, Shipping, and Support
Practical details around timelines, returns, and customer help.
How long does grading usually take?
Turnaround depends on service demand and card volume. Live service availability is shown during checkout, and we keep you informed as your order moves through each stage.
Is return shipping insured?
Yes, return shipments are sent using tracked services with insurance cover aligned to your selected options. Full details are outlined in our shipping and insurance policy.
What if I need help after I submit?
You can reach our team at [email protected]. We can help with submission questions, order updates, and any concerns about packaging or delivery.